About the NYS Department of State Division of Consumer ProtectionThe New York State Division of Consumer Protection provides resources and educational materials to consumers and voluntary mediation services between consumers and businesses. The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30 am to 4:30 pm, excluding State Holidays, and consumer complaints can be filed at any time at: www.dos.ny.gov/consumer-protection. Follow the NYS Department of State Division of Consumer Protection on Facebook, Twitter, and Instagram for other consumer protection tips and consumer alerts. |
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