NYSDA Publications

CAHPS Issues Presentation on Bridging Patient-Reported Experience and Outcomes

Jan 21, 2026

Now Posted: December 11 Webcast Replay and Slides on Bridging Patient-Reported Experience and Outcomes in Healthcare

This webcast explored how integrating Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) offers a comprehensive view of patient care and delivers actionable insights that support quality improvement.  Experts from the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program shared practical approaches, real-world examples, and emerging best practices for using these tools together to strengthen patient-centered care.
Select to access the recording of the webcast and download related materials.