NYSDA Publications

NYSDOH Updates HWB Program FAQs

The Healthcare Worker Bonus (HWB) Program has updated the Frequently Asked Questions (FAQs) page on the New York State Department of Health (NYSDOH) Web site.  Updated questions are highlighted for convenience.  Employers are encouraged to routinely review these resources for the latest information.  As announced yesterday, in order to allow appropriate time for all employers to submit claims for Vesting Period 1 and 2, NYSDOH will keep the HWB Program Portal open to claims submissions until November 30, 2022.  Employers can continue to submit claims for eligible employees during this time.  Be advised that, in accordance with New York State Social Services Law § 367-w(4)(f), claims submitted after October 31, 2022, for Vesting Period 1 and 2, are technically late for filing purposes.  NYSDOH is aware of several technical issues during the initial submission periods for Vesting Periods 1 and 2 that impeded the ability of certain employers to submit claims.  All employers should document and retain information regarding the reason for any late submission for audits and investigation purposes relating to the submission of claims for the HWB Program.  Additionally, NYSDOH is committed to updating the HWB Program information it has provided as new questions come in and are answered.  To this end, NYSDOH has established an e-mail address dedicated to the HWB Program.  Direct your inquiry to NYSWorkersBonus@health.ny.gov to make sure your question(s) are received and processed.  NYSDOH has also established the HWB Call Center dedicated to answering questions about the online claims portal and assisting employers with submitting their claims.  The HWB Call Center can be reached at 1 (866) 682-0077.

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