NYSDA Publications

CAHPS Holding Webinar on Updates to Patient Narrative Item Sets

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) is holding a free Webinar on Tuesday, November 16, 2021, at 1:00 p.m. ET on the latest updates to the CAHPS Patient Narrative Item Sets.  You can register for the free Webinar here: Register Now.  In August 2021, CAHPS released the final version of the Patient Narrative Item Set for the CAHPS Clinician and Group Survey.  These open-ended questions enable survey users to systematically collect detailed comments from patients about their health care experiences.  In this Webinar, CAHPS researchers will present the narrative items for both the 3.1 and 4.0 (beta) versions of the Clinician and Group Survey and answer questions about using them.  They will also preview Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child HCAHPS Survey.  Learn more about the CAHPS Patient Narrative Item Sets.  For questions, contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.